Privacy Policy

1. Information We Collect

When you submit an inquiry, request a sample, or download a technical data sheet through our website, we collect the following information:

• Full name and email address
• Company name and phone number (optional)
• Product category of interest and request type
• Any message or inquiry you submit

We may also collect anonymised usage data such as pages visited, browser type, and referring URLs through standard server logs and analytics tools, to improve our website experience.

2. How We Use Your Information

We use your information solely to:

• Respond to your product inquiry or quote request
• Send you requested technical documentation or samples
• Improve our website content and user experience
• Comply with legal obligations where applicable

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Retention

We retain your contact information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Inquiry records are generally kept for up to 2 years.

4. Data Security

Your data is stored in secure, access-controlled databases. We use industry-standard encryption (TLS/SSL) for all data transmitted between your browser and our servers. Only authorised personnel have access to submitted inquiry data.

5. Cookies

Our website may use essential cookies to improve functionality and user experience. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

6. Your Rights

You have the right to request access to, correction of, or deletion of any personal data we hold about you. To exercise these rights, please contact us at welcome@creativitychemical.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

For any privacy-related questions or requests, please reach us at:

• Email: welcome@creativitychemical.com
• Phone: +91-9842478555
• Address: 122, Thotta Salai Kilakku, Perur, Coimbatore – 641010, Tamil Nadu, India